Transform your customer experience and streamline store operations with AI-powered solutions, reducing costs and increasing satisfaction.
Key Metrics90% Reduction in Customer Support Tickets During Peak Seasons
Key Challenges
Managing Peak Demand
Sudden spikes in customer inquiries during holiday seasons and promotions overwhelm support teams.
65% of retailers struggle to scale customer support during peak periods.
Enhancing Customer Experience
Customers expect instant, personalized service, but manual processes lead to delays and dissatisfaction.
54% of consumers say the experience a company provides is as important as its products.
Inventory & Logistics Complexities
Inefficient inventory tracking and supply chain management lead to stockouts and operational waste.
Over $1.1 trillion is lost globally each year due to inventory distortion.
Our Solution
Intelligent Customer Automation
Automate 24/7 customer support via chatbots and voice assistants, reducing ticket volume and improving customer issues.
- Ticket Resolution Time Reduced by 70%
Predictive Inventory Management
Use AI to analyze sales data and predict demand, optimizing stock levels and preventing costly stockouts or overstock.
- Inventory Waste Reduced by 25%
Hyper-Personalized Shopping
Create personalized recommendations and dynamic content for each customer, increasing cross-sells and average order value.
- Average Order Value Increased by 15%
Request a personalized demo to see Tolki AI in action.
Prefer email instead? Contact us at sales@tolki.ai
Use Cases
Find out how leaders in Retail use Tolki AI to move faster and do more.
1 Automated Post-Sales Support
A 24/7 chatbot handles returns, exchanges, and order status inquiries, providing instant resolutions.
KPI40% increase in customer satisfaction for post-sale queries.
2 In-Store & Online Assistant
An AI assistant helps shoppers find products, check stock, and get recommendations, both in-store and online.
KPI20% boost in conversion rates from guided shopping experiences.
3 Supply Chain Optimization
Tolki's AI analyzes supplier data and logistics to predict delays and optimize delivery routes.
KPI15% reduction in supply chain operational costs.